Terms for Flight Booking, Cancellation-Reissuance & Refunds
- The Company merely serves as an intermediary between the User and the Airlines, and all of the Airlines' terms and conditions, including all of the Airlines' policies, apply to the User.
- Airlines have the right to rearrange flight timings, alter or cancel flights or itineraries without prior notice to the Company. As an intermediary, the Company has no influence or power over the operations of the airlines and is thus not responsible for any injury, direct or indirect, that a User may suffer as a result of such a flight alteration or cancellation.
- Different airfares may have different limits or contain different amenities and prices.
- The luggage allowance on a given ticket is determined by the airline, and the Company has no say in the matter whatsoever. Some of the rates displayed in the purchasing flow are "hand baggage fares," which do not qualify the User for complimentary check-in luggage and must therefore be paid for separately. The cost of adding check-in luggage to a reservation varies per airline. The User is encouraged to contact the airlines for specific pricing.
- That in the Airlines industry, different airlines enter into a code-sharing arrangement. For the purposes of this clause, the term "Code-Share" means a marketing arrangement where an airline places its designator code on a flight operated by another airline and then sells tickets for that flight. In cases where the user's flight is a "code-share," the User must be notified as soon as possible.
- That the indication referred to in the previous subclause shall be issued only after the airline has informed the Company of the same.
- Tripify retains the right to impose listing fees for specific listings and transaction fees for certain completed transactions made through its services. Additionally, Tripify reserves the discretion to modify these fees at any time without prior notice.
- The final price indicated on the payment page of the Website and Mobile Application primarily involves the base price, relevant government taxes, and a convenience charge. Prior to the completion of their booking, User shall pay the complete price in relation to the booking. The Company retains the right to cancel the reservation if the User does not deposit the total amount. On the day of travel, the User undertakes to pay all relevant statutory taxes, surcharges, and fees.
- To qualify for infant prices, the child must be under the age of 24 months for the full route. This includes both departure and return trips. If the child is 24 months or older on the return journey, the User must make a separate reservation using a child fee. Infants and children must be accompanied by an adult, according to airline rules, and shall follow all applicable rules.
- That the User always ensures that he or she has all of the documentation required by the airlines. If the User makes a booking on behalf of another passenger, the User must personally ensure that the traveller has all necessary documentation. The Company will not be held accountable in any way if the User is unable to travel due to a lack of valid documentation.
- The User is required to check in at the airport at the time specified by the airline, and it is the User's sole responsibility to confirm the appropriate check-in timings with the airline.
- If the User wishes to make changes to previously booked reservations, the User must do so in accordance with the airline's policies. If the User is required to pay an additional sum as a result of a change in the reservations, the User is obligated to pay the same.
- Refunds will be issued in accordance with the airline's pricing restrictions and cancellation policy. Such refunds are contingent on the Company obtaining them from the airlines. The convenience charge paid to the Company at the time of booking, on the other hand, is non-refundable. All cancellations made directly with the airline must be communicated to the Company in order for the refund procedure to begin. Refund processing times may vary based on the manner of payment, bank, and so on. The refund will be executed once the Company service fee, which is separate from the convenience fee specified above, has been deducted.
Amendment,Cancellation & Refund Policy
- All tickets and bookings are subject to the terms and conditions of the respective airlines.
- Refund requests for no-show or partially utilized flights must be submitted within 30 days of the travel date.
- Refunds for no-show or partially utilized tickets are subject to airline terms and conditions and may take up to 90 days to process.
- It is advised to review the airline's terms and conditions before completing your booking.
- By accepting Tripify's booking terms, you also agree to the terms and conditions of the respective airline.
- Convenience fees charged by Tripify are non-refundable.
- Airlines do not allow partial cancellations for roundtrip fares or friends and family fares.
- Most airlines do not allow infants younger than seven days to travel. For details, contact the airline directly.
- Tripify will also apply a reschedule/Cancellation handling fee Rs.400 (as detailed on your ticket copy) per passenger per sector, in addition to the airline's reschedule/Cancellation charges.
- Tripify applies a standard no-show fee of Rs. 400 per passenger per sector for domestic flights.
- Certain fares may not be eligible for amendments or rescheduling, depending on the airline's policies.
- Bookings made through Tripify can also be rescheduled directly by contacting the respective airline's call center.
- All bookings made on Tripify are subject to reissue charges imposed by the airline. These charges vary based on the flight and booking class.
- If you choose to reissue your booking, any applicable fare difference and reissue penalties will be charged. However, if the new fare is lower than the original, the difference will not be refunded, but rebooking fees will still apply.
- For rescheduling multi-itinerary reservations, feel free to reach out to us at support number 8069686968 .
- In case of cancellation of promo discount amount will also be forfitted and will not process to customer.
- Refunds will be initiated within 15-20 working days from the date of the cancellation request, subject to receiving the corresponding refund from the respective vendor.
- The refund be process only if customer claim for same.
- The refund will process in same mode of payment used at the time of booking like if payment was made using a valid credit card, the amount will be credited back to the user's credit card only.